Field Service Technician (Appliance Repair) - Jacksonville / St. Augustine, FL
Core
Diagnose and repair major home appliances, TVs, and A/C units for customers in the Jacksonville/St. Augustine metro area.
Role type
Field Service Technician (Appliance Repair)
Builds
Repairs and maintains LG Home Appliance Solutions, Media Entertainment Solutions, and Vehicle Solutions.
Domain
Home Appliances / Consumer Electronics
Deliverable
physical/clinical work
Required skills
Troubleshooting, diagnostic testing, sealed system repair, refrigeration repair, cooking appliance repair, cleaning product repair, EPA certification, data entry, PPE usage, physical lifting (up to 50 lbs)
Preferred skills
Field service experience, experience with diagnostic test equipment
Technologies
Diagnostic test equipment, EPA-certified tools
Responsibilities
Travel offsite to customer locations for maintenance and repair; diagnose problems and assess extent of damage; document findings and make repair/replace decisions; process paperwork and perform data entry; pre-screen service calls; meet company metrics for customer satisfaction and fix rates.