Field Service Technician (Appliance Repair) - Louisville, KY (#2)
Core
Diagnose, repair, and maintain LG home appliances, TVs, and A/C units at customer locations.
Role type
Field Service Technician (Appliance Repair)
Builds
Repaired and maintained appliances ensuring top product performance for residential customers
Domain
Home Appliances / Consumer Electronics
Deliverable
physical/clinical work
Required skills
Appliance repair (refrigeration, cooking, cleaning), troubleshooting, diagnostic testing, EPA certification, data entry, pre-screening service calls
Preferred skills
Field service experience, valid driver's license, ability to lift 50 lbs
Technologies
Diagnostic test equipment, PPE, company tools
Responsibilities
Travel offsite to customer locations for maintenance and repair; conduct technical diagnosis and perform specialized repairs; diagnose problems, assess extent, document findings, and decide on repair or parts replacement; process paperwork and perform data entry; pre-screen next-day service calls; meet company metrics (customer satisfaction, fix rate, parts management)
