Lead Data Center NOC Engineer
Core
Lead Level 2 Data Center NOC Engineer providing technical leadership, incident command, and operational ownership for modular, edge, and distributed data center environments.
Role type
Senior IC Data Center NOC Lead
Builds
Uptime and reliability of critical edge AI infrastructure (power, cooling, networking)
Domain
Data Center Operations / Edge AI Infrastructure
Deliverable
production ML models | infrastructure
Required skills
Incident command, shift leadership, DCIM/BMS troubleshooting, L2/L3 networking, MEP systems, root cause analysis, runbook management
Preferred skills
CCNA/CDCTP certifications, edge connectivity (VSAT/LTE/5G), Linux/Windows, scripting (Python/Bash/PowerShell)
Technologies
Grafana, Zenduty, ServiceNow, Jira, SolarWinds, Distech, Schneider, RadixIOT, PLC, BMS, DCIM, UPS, PDUs, CRAC/CRAH, switches, routers, firewalls
Responsibilities
Act as senior technical lead on shift guiding L1 technicians; Serve as primary escalation point and Incident Commander for medium/high-severity incidents; Monitor and troubleshoot physical infrastructure (power, cooling, networking); Perform L2/L3 networking troubleshooting and validate connectivity; Own end-to-end incident lifecycle and drive root cause analysis; Mentor junior NOC staff and maintain operational runbooks.
Seniority
Senior, hands-on IC with leadership responsibilities