Field Service Technician (Appliance Repair) - Mobile, AL
Core
Diagnose, repair, and maintain LG home appliances, TVs, and A/C units in customer homes to ensure top product performance.
Role type
Field Service Technician (Appliance Repair)
Builds
Repaired and maintained LG appliances and electronics for residential customers
Domain
Home Appliances / Consumer Electronics
Deliverable
physical/clinical work
Required skills
Appliance repair (refrigeration, cooking, cleaning), troubleshooting and diagnosis, use of diagnostic test equipment, EPA certification, documentation and data entry, physical lifting (up to 50 lbs)
Preferred skills
Experience with sealed systems
Technologies
Diagnostic test equipment, EPA-certified refrigeration tools
Responsibilities
Travel offsite to customer locations for maintenance and repair; diagnose problems and assess extent of damage; document findings and make repair/replacement decisions; process paperwork and perform data entry; pre-screen service calls; meet company metrics for customer satisfaction and fix rates
Seniority
Entry-level to Junior, hands-on IC
