Customer Service Agent_Seasonal
Remote
Core
Seasonal remote customer service agent supporting inbound/outbound sales, retention, and chat for pest control services.
Role type
Seasonal Customer Service Agent (Sales & Support)
Builds
Customer retention, cross-selling, and up-selling for pest control services
Domain
Pest Management / Consumer Services
Deliverable
product features
Required skills
Customer service, sales, cross-selling, up-selling, time management, computer proficiency, Microsoft Office
Preferred skills
Bilingual capabilities, empathy, high-volume handling
Technologies
Microsoft Office, gamification tools, web-based applications
Responsibilities
Manage customer relationships, identify cross-selling/up-selling opportunities, assist with remedies to retain business, handle high call volume during peak season
Seniority
Entry-level, Seasonal