Executive Community Relations Lead
Core
Own executive escalations and high-visibility community issues for a prediction market platform, handling sensitive cases involving prominent figures and public incidents.
Role type
Senior IC executive community relations lead
Builds
Public responses and documented resolutions for high-stakes community incidents
Domain
Fintech / Prediction markets / Crypto-native communities
Deliverable
client delivery
Required skills
Executive escalations management, high-visibility public relations, crisis communication, cross-functional coordination, pattern analysis, judgment under pressure
Preferred skills
Crypto-native community fluency, experience on X/Discord/Reddit at scale, background with vocal consumer product user bases (via careerplan.io/jobs/53f9adfb-b37d-40e1-bff9-83df3ff7c7fd-executive-community-relations-lead-at-polymarket)
Technologies
X, Discord, Reddit
Responsibilities
Triage executive escalations and assess severity, draft public responses to high-visibility issues, own cases involving prominent figures from contact to resolution, coordinate with Communications on live incidents, monitor community channels for emerging issues, brief Product and Policy on escalation patterns, close prominent cases with documented resolutions
Seniority
Senior, hands-on IC
