Senior Manager of Revenue Cycle Management
Core
Lead the design and management of Revenue Cycle Management (RCM) operations, workflows, and team performance to optimize collections and patient experience in a digital health clinic.
Role type
Senior Manager of Revenue Cycle Management
Builds
RCM operational workflows, team performance, and collections processes
Domain
Healthcare / Digital Health / Revenue Cycle Management
Required skills
Team leadership, hiring and onboarding, BPO operations management, workflow optimization, cross-functional collaboration, project management, KPI development, process improvement
Preferred skills
Telehealth experience, healthcare operations experience, healthtech experience, tech-savviness
Technologies
Front, Aircall, Intercom
Responsibilities
Manage and lead a team of 7+ RCM Associates; Lead hiring, onboarding, and training initiatives; Oversee RCM BPO operations for 30+ virtual assistants; Manage day-to-day RCM operations; Identify and implement workflow optimizations; Act as cross-functional liaison; Support new product and contract activations; Drive ad-hoc operational projects; Develop and manage key performance metrics
Seniority
Senior Manager, hands-on IC with team leadership (via careerplan.io/jobs/5399963008-senior-manager-of-revenue-cycle-management-at-usenourish)