Customer Service Specialist
Core
Full-time Customer Service Specialist providing insurance support and personalized solutions to customers across Australia via phone and hybrid work.
Role type
Customer Service Specialist (Insurance)
Builds
Customer support interactions and sales outcomes for AAMI insurance products
Domain
Insurance / Financial Services
Deliverable
client delivery
Required skills
customer service, problem-solving, clear communication, sales target achievement, relationship building
Preferred skills
hospitality/retail/contact center experience, adaptability, resilience, willingness to learn
Responsibilities
Support customers with insurance enquiries over the phone, provide personalized solutions, build strong customer relationships, achieve service and sales targets, resolve enquiries confidently and efficiently
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