Automotive Parts Interpreter - NAPA Geraldton - Full Time
Core
Provide accurate technical automotive parts support to trade, industrial, and mining customers, assisting with product information, problem-solving, and order processing.
Role type
Automotive parts interpreter (customer-facing IC)
Builds
Customer solutions and order fulfillment for automotive aftermarket parts
Domain
Automotive aftermarket / Trade and industrial supply
Deliverable
client delivery
Required skills
Automotive/mechanical parts knowledge, customer service, problem-solving, sales techniques, computer skills, physical stamina for lifting and dispatch
Preferred skills
Passion for customer experience, collaborative approach, safety consciousness
Technologies
Computer systems for order processing
Responsibilities
Interpret parts, process customer orders, dispatch products and parts, promote specials, arrange buy-ins, process customer credits, serve as first point of contact, receive and put away stock
Seniority
Entry-level to Junior, hands-on IC