Digital Program Manager
Core
Deliver value to healthcare clients through the successful implementation, execution, and support of digital products.
Role type
Digital Program Manager
Builds
Digital products for healthcare ecosystem organizations (providers, health plans, researchers, life sciences)
Domain
Healthcare technology / Digital Operations
Required skills
Project coordination, cross-functional partnership, data validation, risk identification, process improvement, stakeholder engagement, analytical decision-making
Preferred skills
Healthcare operations experience, SaaS/digital health product support, reporting/analytics tools (Sigma, Snowflake, Tableau, Power BI), continuous improvement programs
Responsibilities
Coordinate project activities and track milestones for low-to-medium complexity digital programs; Partner with clients to understand requirements and support onboarding; Collaborate with Sales, Product, Engineering, and Analytics teams to resolve issues; Identify risks and escalate appropriately; Contribute to process improvement initiatives; Support documentation and training efforts
Seniority
Mid-level, hands-on IC