Customer Support Specialist (Transportation)
On-site · United StatesNo visa sponsorship
Core
Schedule appointments for customer shipments and manage dock times for Brokerage operations.
Role type
Entry-level individual contributor customer support specialist (via careerplan.io/jobs/5386815008-customer-support-specialist-transportation-at-uberfreight)
Builds
Shipment appointment schedules and dock assignments
Domain
Logistics and transportation
Required skills
Scheduling, communication, computer skills, accuracy, detail orientation
Preferred skills
Customer service experience, freight industry knowledge, Google Workspace or Microsoft Office proficiency
Responsibilities
Communicate with shippers and receivers regarding appointments and delays, utilize scheduling tools to manage dock appointments, update shipment systems with accurate details, collaborate with partners to resolve scheduling issues