Business Support & Execution, Assistant Director
Core
Leads strategic transformation initiatives to translate organizational strategy into executable solutions, optimizing processes and capabilities across business, operations, product, and technology teams.
Role type
Senior IC business operations leader (Assistant Director)
Builds
Scalable, sustainable operational improvements and future-state operating models
Domain
Financial services / Business operations / Process optimization
Required skills
Strategic transformation leadership, cross-functional initiative management, process optimization, risk management, stakeholder alignment, change leadership, data-driven decision making, operational readiness assessment, automation strategy
Preferred skills
Retirement plan recordkeeping experience, defined contribution/ESOP/pension risk transfer, client onboarding processes, AI-enabled capabilities implementation
Technologies
AI-enabled tools, automation platforms, data analytics tools
Responsibilities
Lead complex cross-functional business operations initiatives and establish governance frameworks. Assess current-state processes to identify optimization and standardization opportunities. Manage risks, dependencies, and organizational impacts during implementation. Facilitate alignment among leaders and translate operational considerations into actionable recommendations. Define and track transformation value across service, quality, cost, and scalability. Improve execution practices and leverage AI capabilities to enhance business operations.
Seniority
Senior, hands-on IC