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Product Operations Associate

Nairobi, Kenya💼 Full-time🗓 2026-07-23 → 2026-09-25

Core

Partner with tech teams and stakeholders to design, build, and implement intelligent, tech-enabled solutions that solve complex business bottlenecks.

Role type

Product Operations Associate

Builds

Intelligent, tech-enabled solutions and automations

Domain

Digitization & Automation

Deliverable

product features

Required skills

Root-cause analysis, product lifecycle management, process documentation, product rollout coordination, AI tool proficiency, SQL, Excel

Preferred skills

Cross-functional collaboration, testing application solutions

Technologies

AI productivity tools, SQL, Excel

Responsibilities

Manage and resolve technical issues via root-cause analysis, oversee product monitoring and change requests, translate business needs into documentation and flow charts, coordinate product rollout to new geographies, streamline business processes with automation, steer application testing

Seniority

Mid-level, hands-on IC

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