Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Core
In-store retail consultant providing customer service and sales support for telecommunications products and services.
Role type
Retail Sales Consultant
Builds
Customer journeys and sales of telecom products/services
Domain
Telecommunications retail
Deliverable
product features
Required skills
consultative selling, customer service, product knowledge, solution-oriented approach, sales target achievement
Responsibilities
Help customers find the right products and services, offer informed guidance on latest gadgets and services, meet and exceed sales targets and KPIs, collaborate with team to achieve store goals
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