Casualty Claims Officer
Core
Manage low-value casualty claims and support customers through liability claim lodgements.
Role type
Entry-level casualty claims officer
Builds
Liability claim outcomes for customers and third parties
Domain
Insurance (Casualty/Liability)
Deliverable
client delivery
Required skills
customer focus, problem solving, relationship building, claims management basics, liability understanding
Responsibilities
Be the first point of contact for incoming casualty claims, manage a portfolio of straightforward casualty claims, help customers and third parties achieve fair and practical claim outcomes, develop understanding of liability and negotiation, learn from experienced specialists, contribute to new team foundations
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