Software Engineer
Core
Building AI-first customer support tools that resolve tickets and empower support teams for fintechs, healthtechs, and marketplaces.
Role type
Software Engineer (AI/ML focus)
Builds
AI agents and tooling for customer support workflows
Domain
Fintech, Healthtech, Marketplace
Deliverable
production ML models | product features
Required skills
shipping code at high standards, working with coding agents as core workflow, engineering judgment for AI output, building feedback systems
Preferred skills
experience with novel AI problems, eagerness to learn
Technologies
coding agents
Responsibilities
take ownership of hard problems from idea to production, work closely with coding agents, build tooling and feedback systems for AI development
Seniority
Mid-level (2–5 years), hands-on IC
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