Business Analyst - Infrastructure
Core
Key link between business stakeholders and technical teams to drive infrastructure transformation across networks, systems, cloud, and technology operations.
Role type
Business Analyst (Infrastructure)
Builds
Technology and infrastructure solutions, process improvements, and operational readiness for enterprise environments.
Domain
IT Infrastructure, Cloud Services, Technology Operations
Required skills
Requirements elicitation, process mapping, gap analysis, stakeholder facilitation, documentation, change management, IT infrastructure knowledge, cloud services understanding, technology operations frameworks
Preferred skills
Cloud migration experience, ITSM practices, testing coordination, digital transformation exposure, Business Analysis certifications (CBAP, ECBA, Agile BA)
Technologies
Cloud services, Networks, Systems, Technology operations frameworks
Responsibilities
Gather and document business, functional, and operational requirements; Facilitate workshops to define requirements and processes; Develop process maps, business cases, and acceptance criteria; Support project delivery through testing and operational readiness; Identify opportunities for process optimization and automation.
Seniority
Mid-Senior, hands-on IC
