Assessment Worker
Core
Conduct culturally safe assessments and manage intake processes for individuals seeking support for alcohol and drug concerns.
Role type
Assessment Worker (Intake & Case Management)
Builds
Therapeutic community programs and support services for substance use recovery
Domain
Social Services / Mental Health / Substance Use Treatment
Deliverable
client delivery
Required skills
conducting assessments, managing intake processes, brief interventions, client file management, Centrelink enrolment coordination, debt management, cultural safety, working with Aboriginal and Torres Strait Islander communities
Preferred skills
Cert IV in Community Services (Alcohol and Other Drugs), familiarity with screening and assessment tools, experience with Mimaso client database
Technologies
Mimaso database
Responsibilities
Conduct in-person and phone assessments using approved tools, manage intake email inboxes, provide solution-focused brief interventions, create and maintain accurate client files, coordinate Centrelink enrolments, monitor resident payment obligations, manage referral waitlists
Seniority
Mid-level, hands-on IC