JIRA & Confluence Architect
Core
Design and build a centralized self-service portal and governance model for enterprise service management using Jira and Confluence.
Role type
Senior JIRA & Confluence Architect
Builds
Centralized self-service portal, knowledge base, and enterprise service management workflows
Domain
Federal Government IT / Enterprise Service Management
Required skills
Jira Service Management, Confluence, system architecture, workflow design, governance modeling, role-based access control, security protocols, system integration, troubleshooting, documentation, change management
Preferred skills
N/A
Technologies
Jira, Confluence
Responsibilities
Design information architecture and service catalog structure; Develop dynamic intake forms; Implement governance workflows and approval chains; Install, configure, and maintain Jira Service Management and Confluence; Troubleshoot technical issues; Perform system upgrades and migrations; Monitor portal usage and analytics; Create system diagrams and governance procedures; Ensure compliance with federal cybersecurity policies.
Seniority
Senior, hands-on IC
