Sr. Business Operations Manager
Core
Own consumer Starlink operations in Japan, coordinating hardware supply, logistics, and fulfillment to deliver satellite broadband to customers.
Role type
Senior Business Operations Manager (Consumer Hardware & Services)
Builds
Consumer Starlink service delivery in Japan
Domain
Telecommunications / Satellite Broadband / Consumer Hardware
Deliverable
product features
Required skills
Business operations, supply chain management, logistics coordination, demand planning, cross-functional coordination, data analytics, forecasting, stakeholder management, retail/e-commerce operations, hardware lifecycle management
Preferred skills
Leadership of operators/program managers, scaled consumer operations in Japan, subscription service operations, data analytics with SQL/BI tools, startup culture experience
Technologies
Excel, SQL, BI tools
Responsibilities
Own Japan consumer operating plans and weekly execution; Build and run the Japan consumer operating cadence (forecasts, inventory, fulfillment); Identify and clear operational blockers; Partner with supply chain to match demand to hardware supply; Stand up systems of record for reporting and KPI integrity; Run operational playbooks for fulfillment and service delivery; Analyze operational data to drive fixes; Represent Japan requirements to global sites.
Seniority
Senior, hands-on IC with leadership responsibilities
