Product Engineer II - ArcGIS Monitor
Core
Design, build, test, and release high-quality software for AI-assisted observability solutions that monitor ArcGIS system health, performance, and usage using telemetry and natural language interactions.
Role type
Mid-level Product Engineer (Software Development & AI Operations)
Builds
AI-assisted observability platform features for enterprise ArcGIS deployments
Domain
Enterprise GIS, Observability, AI/LLM Operations
Deliverable
production ML models
Required skills
Software development lifecycle, Test planning and execution, SQL (PostgreSQL), Server administration (Windows/Linux), Scrum methodology, User workflow design, AI-assisted operations validation, Technical documentation, UI automation design
Preferred skills
Observability systems (Prometheus, Datadog, OpenTelemetry), Python/Shell/PowerShell/JavaScript, LLMs and prompt engineering, CI/CD, Software control systems (GIT)
Technologies
ArcGIS Enterprise, ArcGIS Online, PostgreSQL, Windows, Linux, Python, Shell, PowerShell, JavaScript, Prometheus, Datadog, OpenTelemetry, GIT
Responsibilities
Design, build, test, and release high quality software; Author and execute test plans; Research industry standards to translate requirements into software design; Author Scrum user stories; Collaborate with UI/UX designers to create mockups; Evaluate and validate AI-assisted features; Author user guide documentation; Work with automation engineers to design UI automation
Seniority
Mid-level, hands-on IC
