Billing Officer

Heredia, Costa RicaFull-time2026-10-20 → 2026-11-10

Hybrid

Core

Manage receivable operations and billing processes for ROLLER's EMEA region, supporting sales teams and resolving customer billing inquiries.

Role type

Senior IC billing officer (SaaS/POS)

Builds

Seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes for the leisure and attractions industry

Domain

Leisure and attractions industry + SaaS billing

Required skills

SaaS billing experience, accounts receivable management, POS payments knowledge, Salesforce proficiency, financial principles, customer service, data entry

Preferred skills

Chargebee experience, bias for action

Technologies

Salesforce, Chargebee

Responsibilities

Resolve customer billing inquiries and disputes, collaborate with finance teams, streamline billing workflows, act as main point of contact for EMEA customers, input and maintain financial data

Seniority

Mid-level, hands-on IC

About Roller

ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-service kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks — just to name a few!