Senior Briefing Specialist
Core
Deliver world-class customer, executive, partner, and analyst engagement experiences through customer storytelling, technology demonstrations, and event execution within Toshiba's Commerce Innovation Studio and Executive Briefing Center.
Role type
Senior customer engagement and event operations specialist
Builds
Memorable customer experiences showcasing Toshiba's retail technology portfolio
Domain
Retail technology and customer experience
Deliverable
product features
Required skills
Customer storytelling, technology demonstration, event planning and execution, stakeholder coordination, project management, presentation skills, operational excellence
Preferred skills
Retail technology knowledge, point-of-sale systems expertise, executive briefing center management, emerging tech understanding (AI, automation, computer vision), hospitality coordination
Technologies
Microsoft 365 (PowerPoint, Copilot, Teams, Outlook), point-of-sale systems, self-checkout solutions, retail software platforms, AI-enabled retail technologies
Responsibilities
Translate technical features into compelling business value stories, conduct demonstrations of hardware and software solutions, plan and execute customer briefings and corporate events, manage operational execution of the Executive Briefing Center, coordinate logistics and catering for high-profile engagements, maintain briefing records and optimize engagement strategies