Director, Fulfillment Network Optimization (Remote)
Core
Own strategies and day-to-day operations for the fulfillment engine, managing dispatch and self-delivery partner networks to ensure reliable scale for workplace food ordering.
Role type
Director of Fulfillment Network Optimization
Builds
Scalable delivery capacity and network effects for ezCater's food tech platform
Domain
Food tech / Logistics / Delivery operations
Deliverable
product features
Required skills
Partner lifecycle management, commercial negotiation, data analytics, operational process innovation, cross-functional leadership, strategic planning
Preferred skills
Hypothesis-driven decision-making, automation expertise, C-suite influence
Technologies
Delivery integrations, routing systems, data platforms
Responsibilities
Manage end-to-end relationships with dispatch and self-delivery providers; negotiate commercial agreements with regional/national delivery organizations; balance network capacity against demand; evaluate fulfillment data to drive operational improvements; lead customer-facing delivery programs for enterprise accounts; set overall delivery strategy and success criteria.
Seniority
Director, strategic leadership & team management