Director, Technical Program Management
Core
Lead the definition, planning, and delivery of complex, cross-functional technical programs aligned with Zscaler's strategic goals and R&D objectives for the Shared Platform Engineering organization.
Role type
Director, Technical Program Management (Strategic Leader)
Builds
Zscaler's SASE-based Zero Trust Exchange platform and shared platform engineering capabilities
Domain
Cybersecurity / Cloud Security / SaaS
Deliverable
production ML models | product features | infrastructure
Required skills
Technical program management, cross-functional alignment, transformational change management, API platform understanding, Java/Spring frameworks, executive communication, Agile/Scrum methodologies
Preferred skills
High-growth SaaS/cybersecurity experience, public cloud platforms (AWS/GCP/Azure), Six Sigma, PMP/SAFe/Scrum Master certification
Technologies
Java, Spring Boot, Spring Cloud, AWS, GCP, Azure
Responsibilities
Lead definition and delivery of complex cross-functional technical programs; Drive critical customer retention initiatives via telemetry and ticket tracking; Establish and manage operational rhythms and workflows for platform engineering; Design and refine program management frameworks; Drive cross-functional alignment and communicate risks to executive leadership
Seniority
Director, strategic leadership & execution
