Senior Manager, Software Engineering – Order Management Platform
Core
Lead the engineering team and strategy for Scout's Order Management Platform, the system of record for customer vehicle orders and the orchestration platform managing order state transitions from reservation to delivery.
Role type
Senior Manager, Software Engineering (Order Management)
Builds
Order Management Platform for Scout's direct-to-consumer electric truck and SUV business
Domain
Automotive (Electric Vehicles) + Order Management Systems
Deliverable
production ML models | product features | infrastructure
Required skills
People leadership, engineering strategy, team building, cross-functional collaboration, platform architecture, operational excellence, AI/automation integration, stakeholder management
Preferred skills
Experience with AI/ML in operational workflows, modernization of legacy systems
Technologies
AI, intelligent automation, CI/CD, observability tools, ERP, CRM, Payment systems
Responsibilities
Lead, coach, and develop a high-performing team of software engineers; Own engineering execution and operational excellence for the Order Management Platform; Partner with Staff Engineers to define technical direction and roadmap; Drive application of AI and intelligent automation to reduce manual processes; Establish and track operational metrics for system availability and reliability; Lead cross-functional initiatives spanning manufacturing, supply chain, and retail operations.
Seniority
Senior, hands-on IC with people leadership