Staff Technical Product Manager - Workshop Operations
Core
Lead strategy and execution of Scout's digital workshop operations ecosystem, focusing on mobile service and internal service digital products for a direct-to-consumer retail network.
Role type
Staff Technical Product Manager (Workshop Operations)
Builds
Digital workshop operations platforms, mobile service management systems, fleet management, and intelligent dispatching tools.
Domain
Automotive (Electric SUVs/Trucks) + Digital Operations
Deliverable
product features
Required skills
Product strategy, API-first architecture, mobile service operations, system integration, stakeholder management, data synchronization, technical requirements translation, operational scalability, KPI definition.
Preferred skills
MBA, advanced technical degree.
Technologies
REST APIs, JSON, XML, web services.
Responsibilities
Define product vision and roadmap for digital workshop operations; lead early-stage mobile service development and integrations; partner with external providers to define tracking mechanisms and API performance; collaborate with IT and Technical Service to integrate booking constraints and telemetry; oversee design and troubleshooting of internal digital products; drive rollout and adoption of workshop capabilities across the retail network.
Seniority
Staff, hands-on IC with strategic leadership
