Operation Manager (Playground)
Core
Managing the end-to-end lifecycle of third-party applications on a Software Defined Vehicle (SDV) platform, ensuring safe and stable launches and operations.
Role type
Senior Operations Manager (SDV Platform)
Builds
A scalable platform connecting third-party applications and services for SDV environments.
Domain
Automotive / Software Defined Vehicles / Connected Car Ecosystem
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
End-to-end operations lifecycle management, stakeholder collaboration, process design (SOP/Runbook), operational data analysis, automation, incident management, release management
Preferred skills
App Store/Developer Platform operations, Automotive/IVI/Connected Car ecosystem experience, API/SDK integration operations, Jira/Confluence/Datadog/Grafana, SQL/BI tools, Enterprise customer collaboration
Technologies
Jira, Confluence, Notion, Datadog, Grafana, SQL, BI Tools
Responsibilities
Manage third-party app lifecycle from onboarding to launch, operation, update, and termination; Coordinate with Product, Engineering, TAM, and TQM for technical integration and quality verification; Define and improve operational policies, SOPs, and workflows; Analyze operational data and feedback to identify process improvements; Manage incident response, release management, and operational metrics.
Seniority
Senior, hands-on IC