Software and Mobility Asset Supervisor
Core
Lead Enterprise Software Asset Management (SAM) and Mobility programs, overseeing software licensing, SaaS governance, AI technology governance, and mobile device lifecycle management to ensure compliance and cost optimization.
Role type
Senior IC Software and Mobility Asset Supervisor
Builds
Enterprise software and mobility asset management programs, ServiceNow workflows, and compliance reporting
Domain
IT Service Management / Software Asset Management / Enterprise Mobility
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Software Asset Management (SAM), Mobility Management, Vendor Management, Software Licensing, SaaS Governance, AI Technology Governance, Mobile Device Lifecycle Management, Configuration Management Database (CMDB), ServiceNow, ITSM, Audit Management, Cost Optimization, Stakeholder Management
Preferred skills
ServiceNow SAM Pro, SaaS portfolio management, AI governance, Contract Negotiation, SAP, Telecommunications Management, IAITAM CSAM/CAMP certification
Technologies
ServiceNow, CMDB, ITSM, SAP
Responsibilities
Lead Enterprise Software Asset Management programs for commercial software, SaaS, cloud services, and AI technologies; Lead enterprise mobility asset operations including procurement, deployment, and lifecycle management; Manage software and mobility asset management staff; Establish and enforce software and mobility lifecycle management standards; Oversee software licensing compliance, entitlement management, and audits; Manage vendor relationships for publishers, SaaS, telecommunications, and mobility services; Partner with Procurement, Legal, Security, HR, and Finance; Lead technology cost optimization initiatives; Oversee AI software request governance and evaluations; Lead ServiceNow SAM capabilities development; Ensure accuracy of asset repositories and CMDB data; Direct internal and external audit activities; Develop asset management metrics and executive presentations.
Seniority
Senior, hands-on IC with leadership responsibilities