Senior Information Technology Support Specialist
Core
Lead and manage IT infrastructure, cloud operations, and technical support for a consulting firm's digital transformation initiatives.
Role type
Senior IT Infrastructure & Cloud Operations Manager
Builds
Cloud environments, secure enterprise networks, and IT service management processes
Domain
IT Infrastructure, Cloud Computing, Network Security
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Google Cloud Platform administration, enterprise firewall configuration, enterprise networking, IT team leadership, ITSM process ownership, asset lifecycle management
Preferred skills
IT budgeting and vendor management, multi-site environment support, Microsoft 365 and Entra ID management
Technologies
Google Cloud Platform, Palo Alto Networks, TCP/IP, routing, switching, VLANs, VPNs, Wi-Fi, DNS, DHCP, Microsoft 365, Microsoft Entra ID
Responsibilities
Oversee day-to-day IT infrastructure and operations; lead and mentor IT support team members; administer and optimize GCP environments; configure and maintain enterprise firewalls; manage enterprise networking components; maintain hardware/software inventories and licensing; support IT budgeting and vendor management; own ITSM processes; serve as escalation point for complex issues; document IT processes and procedures.
Seniority
Senior, hands-on IC with leadership responsibilities
