Intake and Assessment Worker (Internal)
Core
Provide initial contact, needs identification, and assessment for community members seeking support in housing, disability, foster care, and financial resilience.
Role type
Intake and Assessment Worker
Builds
Referral pathways and short-term interventions for community members
Domain
Social services / Human services / Disability support
Deliverable
client delivery
Required skills
Needs assessment, case intake, referral management, advocacy, knowledge of human services legislation, strengths-based approach
Preferred skills
Client management systems (SRS, QHIP), community connections, understanding of homelessness and child protection systems
Responsibilities
Provide information and referral pathways, conduct initial needs identification and assessment, perform phone-based intake and some centre-based/outreach work
Seniority
Entry to Mid-level, permanent full-time