MSOC Manager
Core
Lead the 24/7/365 Manufacturing Security Operations Center (MSOC) for large-scale industrial facilities, overseeing dispatch, alarm monitoring, incident triage, and emergency response coordination.
Role type
Senior IC security operations manager (physical security)
Builds
Physical security monitoring and dispatch systems for manufacturing campuses
Domain
Defense manufacturing / Industrial security
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Physical security operations leadership, incident response management, CCTV/access control/intrusion detection system operation, Computer Aided Dispatch (CAD) and radio console proficiency, emergency services liaison, quality assurance program development, training program design, stakeholder coordination, risk assessment, on-call support
Preferred skills
PSAP/911 center experience, first responder background (Fire/Police/EMS), Physical Security Operations Center (SOC/RSOC/GSOC) experience, defense manufacturing experience, government security compliance knowledge, emergency preparedness protocols, lean manufacturing principles
Technologies
CCTV, access control systems, intrusion detection systems, Computer Aided Dispatch (CAD), radio consoles, mass notification systems
Responsibilities
Oversee day-to-day MSOC operations and staffing; manage incident management support and post-event debriefs; establish relationships with local PSAPs; develop operational documentation and standards; lead quality assurance and training programs; act as power user for security technology systems; coordinate with boots-on-ground response teams and internal departments
Seniority
Senior, hands-on IC with direct reports