Revenue System Support Analyst
Core
Front-line operational and technical support for broadcast revenue applications, resolving issues across sales, traffic, finance, and production workflows.
Role type
Support Analyst, Revenue Systems
Builds
Broadcast revenue, traffic, sales, billing, and related operational systems
Domain
Media/Advertising (Broadcast)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
SQL query writing, Windows Server administration, Remote Desktop support, ticket management, data integrity monitoring, SOX compliance, change control, root cause analysis
Preferred skills
WideOrbit Traffic experience, media/advertising process knowledge, ITIL or incident management
Technologies
MS SQL Server, Windows Server, Remote Desktop, WideOrbit Traffic
Responsibilities
Troubleshoot application, data, integration, and performance issues; write SQL queries for validation and reporting; manage support tickets from intake to closure; monitor data integrity and coordinate corrections; assist with user administration and access reviews; support SOX and change-control activities.
Seniority
Entry-level to mid-level