Software Engineer, Customer Insights
Core
Build and ship features for Together's Customer Insights platform, including customer-visible events, activity history, audit logs, timelines, notifications, and historical analytics and dashboards views.
Role type
mid-level full-stack or backend engineer (customer visibility & analytics)
Builds
customer-facing visibility layer of Together's Cloud (event timelines, audit logs, notifications, investigation workflows)
Domain
AI infrastructure / Cloud platform / Observability
Deliverable
production ML models | product features | dashboards & analysis
Required skills
distributed systems, backend engineering, TypeScript/Go/Python/Java/C++, data modeling, relational and non-relational data, event-driven systems, analytics pipelines
Preferred skills
stream processing, notification systems, analytical systems
Technologies
TypeScript, Go, Python, Java, C++, relational databases, non-relational databases
Responsibilities
Build and ship features for the Customer Insights platform; Partner with Data Platform and Observability teams to build data collection and processing systems; Own well-defined pieces of work end-to-end from implementation through testing and rollout; Write and maintain critical-path backend and product code; Help maintain the freshness, completeness, and correctness checks for customer-facing visibility systems
Seniority
Mid-level, hands-on IC