Field Operations Specialist (UK)
Core
Frontline technical representative supporting internal R&D, deployed systems, and customer operations by fielding and troubleshooting software and hardware in operational environments.
Role type
Field Operations Specialist (Hardware/Software Systems)
Builds
Tactical deployment of CHAOS Industries' Coherent Distributed Networks (CDN) systems for military, government, and commercial air operators.
Domain
Defense technology, tactical communications, networking, sensors, UAS, C2 systems.
Deliverable
production ML models | product features | infrastructure
Required skills
System deployment and fielding, hardware troubleshooting, software troubleshooting, networking troubleshooting, system integration, tactical communications knowledge, UAS knowledge, C2 systems knowledge, AI-enabled platforms knowledge, risk mitigation planning, overseas engagement navigation, remote area operations.
Preferred skills
Radar knowledge, RF knowledge, sensor systems knowledge, weapons systems knowledge, defense technology knowledge, military background, FSR/FAE/Solutions Engineer experience, Technical Operations Engineer experience.
Technologies
Coherent Distributed Networks (CDN), Microsoft Office, Slack, Teams, Zoom.
Responsibilities
Coordinate, plan, and setup for internal R&D testing, customer demonstrations, exercises, and deliveries; Support installation, configuration, integration, and fielding of company systems; Lead basic system troubleshooting with confidence; Escalate complex technical issues to engineering teams with detailed reproduction steps and operational context.
Seniority
Mid-level, hands-on IC
