Technical Solutions Specialist- FTC
Core
Provide high-quality technical support and operational solutions for advertisers and sales teams to unblock revenue and improve X Ads performance.
Role type
Technical Solutions Specialist (AdTech)
Builds
X Ads platform and analytics capabilities for advertisers
Domain
Advertising technology (AdTech) and social media ecosystem
Deliverable
client delivery
Required skills
technical troubleshooting, data analysis (Excel, SQL, Terminal, BigQuery), ad tracking tools (Google Tag Manager, Google Campaign Manager, Adobe Analytics, Tealium), stakeholder management, documentation creation, project management
Preferred skills
customer-obsessed problem solving, deep analytical capability, ability to thrive in ambiguous environments
Technologies
Google Tag Manager, Google Campaign Manager, Adobe Analytics, Tealium, BigQuery, SQL, Terminal
Responsibilities
Deliver technical support via internal systems, troubleshoot ad setup and tracking issues, partner with cross-functional teams, identify recurring issues and propose automation, create support documentation, monitor support metrics and campaign data, manage multiple projects, relay campaign insights to sales partners
