DevOps - Tools Support Engineer
Core
Administer and maintain DevOps/ALM platforms including Jira, Confluence, GitLab, and Perforce to support software development workflows and security.
Role type
DevOps Tools Support Engineer
Builds
Internal developer tooling and collaboration platforms
Domain
Software Engineering / DevOps / ALM
Deliverable
infrastructure
Required skills
Jira administration, Confluence management, GitLab CI/CD configuration, Perforce administration, Linux administration, shell scripting, PostgreSQL/MySQL, CI/CD concepts, SCM workflows
Preferred skills
Vendor coordination, incident response, root cause analysis, security patching, team training
Technologies
Jira, Confluence, GitLab, Perforce, Code Collaborator, Linux, PostgreSQL, MySQL
Responsibilities
Administer Jira workflows, schemes, and automations; Manage Confluence spaces, permissions, and templates; Configure GitLab projects, runners, and CI/CD pipelines; Support and administer Perforce depots and streams; Enforce SSO access control and manage SSL/TLS certificates; Plan and execute system upgrades and migrations; Lead platform security and vulnerability management; Educate teams on best practices
Seniority
Mid-level, hands-on IC
