Assistant Manager
Core
Fully accountable for the profitable operation of a Firehouse Subs® Restaurant, ensuring compliance with regulations and delivering superior guest service.
Role type
Assistant Manager (Restaurant Operations)
Builds
Restaurant operations, food service, and community support initiatives
Domain
Quick-service restaurant / Franchise
Required skills
Profitability management, regulatory compliance enforcement, team leadership, hiring and training, shift coordination, public safety initiatives promotion, physical stamina (standing for 13 hours, lifting 50 lbs)
Preferred skills
None stated
Technologies
None stated
Responsibilities
Ensure compliance with local, state, and federal regulations; enforce company policies and procedures; manage profitability through food cost, labor, and sales controls; lead the team to meet service and cleanliness standards; assist the GM in implementing operations plans; participate in hiring, training, and disciplining employees; ensure accurate reporting and legal documentation; promote Public Safety Foundation initiatives; represent the brand professionally; communicate business issues to GM/Owner.
Seniority
Mid-level management, hands-on operational leadership