Team Lead (Renal/ Rheumatology)
Core
Lead the Pulmonary/Renal/Rheumatology Clinic Med Spec department to ensure patients receive quick access, excellent customer service, and quality care.
Role type
Team Lead (Medical Services)
Builds
Patient care workflows and departmental operations
Domain
Healthcare / Medical Services
Deliverable
dashboards & analysis
Required skills
Mentoring, organizational skills, English proficiency, communication, problem solving, customer service, independent decision making, technical competency with hospital systems, confidentiality
Responsibilities
Ensure optimal functioning of the department, ensure patients receive quick access, ensure excellent customer service, ensure quality patient care, refer patients to appropriate sources, mentor and guide direct reports, set priorities and complete assigned work, communicate with patients and external contacts, maintain strict protocols for confidential information