QA Engineer (ServiceNow Tester)
Core
QA Engineer supporting testing activities in ServiceNow implementation and enhancement projects.
Role type
QA Engineer (ServiceNow Tester)
Builds
ServiceNow workflows, forms, catalogs, and system configurations
Domain
IT Service Management (ITSM) / Enterprise Service Management
Required skills
ServiceNow platform knowledge, manual testing, automated testing, test case creation, defect tracking, Agile/Scrum, API testing, SQL, Jira/Azure DevOps
Preferred skills
ServiceNow CSA certification, ITIL concepts, Postman/SoapUI, ServiceNow ATF
Technologies
ServiceNow, Jira, Azure DevOps, Postman, SoapUI, ATF
Responsibilities
Analyze requirements and user stories, create and execute test cases/scripts, perform Functional/SIT/Regression/UAT testing, validate workflows and configurations, document and track defects, prepare test reports, participate in Agile ceremonies
Seniority
Mid-level, hands-on IC
