Microsoft 365 Administrator (Japanese Speaker)
Core
Administer and support Microsoft 365 services for global users, including Exchange Online, Entra ID, Teams, SharePoint, and OneDrive.
Role type
Microsoft 365 Administrator (L2)
Builds
Collaboration platforms and identity services
Domain
Enterprise IT / Cloud Services
Required skills
Microsoft 365 Admin Center, Exchange Online, Microsoft Entra ID, Microsoft Teams, MFA troubleshooting, PowerShell, ServiceNow, Microsoft 365 permissions
Preferred skills
Teams Phone, Teams Rooms, SharePoint Online, OneDrive, Microsoft Graph, Intune, Azure fundamentals, Microsoft 365 Copilot
Technologies
Microsoft 365, Exchange Online, Entra ID, Teams, SharePoint, OneDrive, PowerShell, ServiceNow, Microsoft Graph, Intune, Azure
Responsibilities
Administer user accounts, licenses, permissions, and mailboxes; troubleshoot Exchange Online mail flow and issues; manage Entra ID operations including user lifecycle and SSO; support Teams, Teams Phone, and Teams Rooms; assist with SharePoint and OneDrive administration; utilize PowerShell for automation; handle Level 2 incidents and perform root cause analysis; maintain documentation in ServiceNow.
Seniority
Mid-level, hands-on IC