Junior NOC Engineer
Core
Provide first and second-line monitoring and initial-response support for managed-service customer environments.
Role type
Junior Network Operations Centre (NOC) Engineer
Builds
Network health monitoring, incident triage, and routine operational checks for managed estates.
Domain
IT Operations / Network Engineering
Required skills
TCP/IP, routing and switching, DNS, DHCP, network monitoring, alert triage, basic troubleshooting, ServiceNow, ITIL processes
Preferred skills
Cisco, Aruba, Fortinet, Microsoft Azure networking, Linux, Microsoft Visio, ITIL Foundation, CCNA
Technologies
ServiceNow, Cisco, Aruba, Fortinet, Microsoft Azure, Linux, Microsoft Visio
Responsibilities
Monitor network performance and alerts; triage network events and diagnose incidents; resolve routine issues and escalate complex ones; perform scheduled health checks and basic troubleshooting; create and track incidents in ServiceNow; maintain technical documentation; assist with network changes and testing.
Seniority
Junior, early-career (0-2 years)