Senior Noc Engineer
Core
Provide third-line network operational support, act as a senior escalation point, and maintain network availability within SLAs for managed-service customers.
Role type
Senior IC network operations engineer
Builds
Network configurations, test reports, and operational documentation
Domain
IT Services / Network Operations
Required skills
BGP, OSPF, VXLAN, MLAG, STP, enterprise firewall, SD-WAN, DNS, DHCP, IPAM, ITIL practices, ServiceNow
Preferred skills
Network design, Microsoft Azure networking, Linux, Microsoft Visio, Aruba, Fortinet, Cisco CCNP, ITIL Foundation
Technologies
ServiceNow, SM9, FortiGate, FortiManager, FortiAnalyzer, Aruba CX, Aruba Central, Aruba WiFi, Mobility Master, ClearPass
Responsibilities
Act as senior escalation point for complex incidents; maintain network operability within SLAs; plan and deliver network changes and projects; produce network configurations and test reports; validate third-party configurations; support node builds and physical patching; mentor junior engineers; maintain operational documentation.
Seniority
Senior, hands-on IC
