Coordinador de Redes (Telecomunicaciones) Presencial, Monterrey
Core
Coordinating and leading network teams to manage telecom service incidents, requirements, and infrastructure for clients.
Role type
Network Operations Coordinator
Builds
Reliable, optimized, and secure IT outsourcing services including network infrastructure management and cloud migration paths.
Domain
IT Services / Telecommunications / Network Infrastructure
Required skills
Network incident coordination, Routing & Switching (BGP, OSPF), Wireless management, Network protocols (TCP/IP, DNS, DHCP, VPN), Network monitoring tools (SolarWinds, PRTG), Change management, Project management, Inventory management, Contract renewal management, Traffic analysis, High Availability (HA), Static and dynamic routing.
Preferred skills
Cisco CCNA Routing and Switching certification, Cloud networking (Azure, AWS), ITIL framework knowledge, Agile/Scrum methodologies.
Responsibilities
Coordinate network incidents and escalations to meet SLAs; Install, configure, and troubleshoot managed infrastructure; Coordinate physical or remote access for global/local vendors; Manage change windows and project timelines; Validate telecom services for incident closure; Maintain data center asset inventory (routers, switches, APs, VoIP); Generate monthly traffic reports and improvement plans; Report on incident status, requirements, and project history.
Seniority
Mid-level, hands-on IC