Salesforce Functional Consultant
Core
Translate business requirements into Salesforce solutions and configure the platform using declarative tools.
Role type
Salesforce Functional Consultant
Builds
Salesforce configurations, user stories, and acceptance criteria
Domain
Enterprise CRM / Cloud Computing
Required skills
Salesforce declarative configuration, Salesforce Flow, security/access management, data modeling, requirements gathering, functional analysis, incident resolution, UAT support
Preferred skills
Salesforce certifications (Administrator, Platform App Builder, Business Analyst), Sales Cloud, Service Cloud, Agile, ITIL, Jira, Azure DevOps, ServiceNow
Technologies
Salesforce, Flow, Jira, Azure DevOps, ServiceNow
Responsibilities
Gather and translate business requirements into Salesforce solutions; Configure Salesforce using declarative capabilities; Analyze and resolve incidents and enhancement requests; Support testing and post-deployment validation; Maintain functional documentation; Collaborate with stakeholders and technical teams
Seniority
Mid-level, hands-on IC
