Senior Project Manager
Core
Lead end-to-end transition into a new programme within a complex IT service management environment, ensuring contractual commitments and governance standards are met.
Role type
Senior delivery-focused programme manager
Builds
IT service management transition programmes
Domain
IT Service Management (ITSM) / Government & Defence
Required skills
programme governance, transition planning, RAID management, risk mitigation, stakeholder engagement, cross-functional dependency management, operational alignment, document control, MS Project, SharePoint, Teams
Preferred skills
ITIL/ITSM expertise, walk-in takeover experience, high-security environment background, structured governance, onboarding teams
Technologies
MS Project, SharePoint, Teams
Responsibilities
Provide end-to-end governance and leadership for transition into the new programme; Establish and maintain an effective transition governance framework; Develop, baseline and maintain detailed transition schedules; Own the transition RAID framework; Drive risks and issues through to resolution; Identify potential delivery blockers early; Manage cross-functional dependencies; Act as the primary transition point of contact between the Customer and DXC; Chair and facilitate daily stand-ups, weekly programme synchronisation meetings, governance reviews and ad hoc working sessions; Ensure all transition artefacts, plans, RAID items, decisions, approvals and supporting documentation are maintained within a controlled repository.
Seniority
Senior, hands-on IC