ServiceNow Developer
Core
Configure, develop, and support ServiceNow applications, tables, forms, workflows, and integrations for Customer Service Management (CSM) and Financial Services Operations (FSO) domains.
Role type
Senior ServiceNow Developer (IC)
Builds
ServiceNow instances, custom applications, portals, workflow automations, and API integrations
Domain
IT Service Management (ITSM) / Financial Services / Insurance
Required skills
ServiceNow configuration and development, JavaScript and Glide scripting, Flow Designer, Integration Hub, API design, data modeling, performance optimization, technical documentation
Preferred skills
CSM and FSO domain expertise, UI Builder, Service Portal, React/Angular, CI/CD, automated testing, code refactoring, generative AI integration
Technologies
ServiceNow, Flow Designer, Playbooks, UI Builder, Service Portal, Integration Hub, JavaScript, Glide, React, Angular
Responsibilities
Design and build ServiceNow solutions, write and review JavaScript/Glide code, perform impact analysis and peer reviews, resolve complex defects and performance issues, support upgrades and releases, reduce technical debt
Seniority
Senior, hands-on IC
