PeopleSoft CRM Developer (Hybrid)
Core
Design, develop, configure, and enhance PeopleSoft CRM capabilities for ticket intake, case management, and service request resolution.
Role type
Senior PeopleSoft CRM Developer
Builds
PeopleSoft CRM modules, integrations, and enterprise service management workflows
Domain
Enterprise IT / Customer Relationship Management
Required skills
PeopleSoft CRM, PeopleTools, PeopleCode, Application Designer, Application Engine, Integration Broker, SQL, REST/SOAP APIs, Oracle Database, Batch Processing, Root Cause Analysis
Preferred skills
PeopleSoft Fluid UX, HCM integration, Agile/SAFe methodologies, UNIX/Linux environments
Technologies
PeopleSoft, Oracle, SQL, REST, SOAP, JSON, XML, Integration Broker
Responsibilities
Develop and modify CRM pages, components, records, and business logic; Build integrations between PeopleSoft CRM and external systems; Troubleshoot CRM defects, workflow failures, and integration errors; Support PeopleSoft upgrades, patches, and retrofits; Configure CRM business rules, queues, security roles, and notifications; Collaborate with functional analysts and stakeholders to refine requirements and support UAT.
Seniority
Senior, hands-on IC
