Worker's Compensation Technical Specialist
Core
Provide specialist advice and guidance on workers' compensation legislation, regulations, and internal policies to ensure fair, evidence-based claim decisions and regulatory compliance.
Role type
Workers' compensation technical specialist (claims management)
Builds
Consistent, compliant claim outcomes and return-to-work strategies for injured team members
Domain
Insurance / Workers' Compensation
Deliverable
client delivery
Required skills
Interpretation of workers' compensation legislation, claims management expertise, analytical problem-solving, coaching and mentoring, risk identification, documentation management
Preferred skills
Qualification in health or business, experience in self-insured environments
Technologies
Assure, Microsoft Office Suite
Responsibilities
Provide expert technical support to Case Managers on legislative interpretation, review and quality-check claims documentation, assist with challenging cases and legal implications, maintain accurate claims data and file notes, identify and mitigate claims risks, train and coach Case Managers on best practices
Seniority
Mid-level, hands-on IC