Return To Work Case Manager - Workers Compensation
Core
Provide needs-based services and active management of workers' compensation claims to promote return to work and ensure entitlements are delivered.
Role type
Case Manager (Workers Compensation)
Builds
Claims management and return-to-work outcomes for injured workers
Domain
Insurance / Workers Compensation
Deliverable
client delivery
Required skills
analytical reasoning, planning and organization, multi-platform proficiency, attention to detail, written communication, interpersonal skills, customer service, sensitivity to medical/cultural/social needs
Preferred skills
knowledge of workplace injury management, return to work planning, dispute resolution, workers' compensation law
Responsibilities
Active management of claims for compensation, ensuring injured workers receive entitlements per the Workplace Injury Rehabilitation and Compensation Act 2013, liaising with workers, employers, and treating practitioners to support medical management and return to work activities
Seniority
Entry-level (4 weeks training provided)